Terms and Conditions

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Daily Hire Rates are calculated on each calendar day, not a 24 hour day. Minimum hire period of 7 days (Xmas & New Year minimum 21 days). Unlimited km and GST Tax included. Insurance extra.

Visa & Mastercard are accepted for the deposit, hire fees and bond. A deposit is required to secure your booking.

The balance of the payment for the hire is due 30 days before pickup, by credit card or local cheque.

A Bond is required on pickup payable by credit card.

Vehicle and third party insurance is mandatory per day. The hirer/driver is responsible for the first Excess/Bond amount of all claims, (windscreen and tyres are not covered).

LDW Insurance is available at extra cost, which reduces the insurance excess.

National of Australia, South Africa, USA, Canada, and Europe, or an international drivers' licence is required. 2 named drivers maximum per vehicle.

Minimum Age of all drivers is 21 years and 3 years driving experience.

Depots are at Auckland, Christchurch and Nelson. Picton, Blenheim and Greymouth on request.

One Way & Return hires are accepted, no charges between depots. Relocation fees are payable for other places or if the drop-off depot is changed during the hire.

Free Transfers between airport and depots during business hours for bookings of 21 days or more. Arrival flight details and contact address are required.

Pick-ups from 9 am and drop-offs until 5.00 pm

Late Returns will be charged at double rates plus costs.

Fuel tank will be full on pickup and has to be returned full. Drop-off refill charged to hirer.

Where bookings are cancelled within 30 days of the pickup date or if the client does not arrive to collect the vehicle, no refunds will be paid.

Cancellations received more than 30 days prior to the reservation date will be refunded, less an administration fee.

Refunds will not be paid for voluntary downgrade of a vehicle or unused hire days.

We reserve the right to substitute a comparable vehicle if the reserved vehicle is not available. This shall not constitute a breach of contract and does not entitle the hirer to any form of refund. Should a substitute not be available, our liability is limited to a full refund of monies received by Kiwi Campervans.


On request we can supply:

• Bikes and bike carriers
• Prepaid mobile phones
• Ham radio equipment
• Baby seats / porta potties, etc
• Tramping guide
• 4WD guide for the North/South Islands
• Other extras on request

Bond is held subject to the terms and conditions of the contract, e.g. the safe return of the vehicle in an undamaged, complete and reasonable clean condition. Toilet and waste water tank must be emptied prior to return of the vehicle or an additional cleaning fee will apply.

No Smoking applies to all Kiwi Campervans' vehicles. If special cleaning is required, an extra fee will apply.

Complete lost days will be refunded. No liability is accepted for alternative arrangements by customers.

Problems shall be reported immediately for prompt attention, retrospective claims can not be recognized.

Refunds will be handled by the Nelson office. Specifications may vary between individual vehicles. No refunds will be given for unused hirage. The hires are subject to the terms and conditions of the rental contract. All rights are reserved to refuse any hire under any circumstance. Rates and terms may change without notice. Legal domicile Nelson, New Zealand.

4 Berth Motorhome