Terms and Conditions

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All drivers must be over 21 years of age and produce a current and full licence at the time of vehicle pickup. No special licence is required to drive a Kiwi Campervan or Motorhome and a licence from your Country of origin or an International licence is acceptable. There is no maximum age restriction on drivers.

Any of our vehicles can be driven on all legally formed and maintained roads in New Zealand however, all Insurance Protection will be voided if the hirer or recognised drivers take or drive our vehicles on the following roads and if any damage is caused to the vehicle or any Third Party Property as a result of this action, then the Hirer will be fully responsible for such damage:

• Ninety Mile Beach, Northland
• Port Jackson to the Colville Township, Coromandel
• Skippers Road, Queenstown
• Ball Hutt Road, Mt Cook
• Any ski access roads or coastal beaches

If you incur a fine or fines for breaking any Traffic Law that are not settled in full before you return your campervan or motorhome, we reserve the right to charge your credit card for any costs levied plus an administration charge per incident.

In the unlikely event of a mechanical breakdown or problem occurring during your hire, you are authorised to effect repairs up to a maximum pre-determined amount without having to contact us. You must produce a receipt on the return of your vehicle to get a refund. For any amounts in excess of this you must contact us for authorisation prior to the repairs being carried out. No responsibility for accommodation, meals or other expenses resulting from a breakdown or accident will be accepted.

Any problems that occur with the vehicle or its equipment must be reported to us as soon as possible to give us the opportunity to rectify any such problem during the rental. We will not be held liable for any claims for costs or delays resulting from any problem, which was not notified to us during the term of the hire.

All of our vehicles are supplied with a 24-hour, 7 day per week roadside assistance programme.

If for any reason beyond our control, the booked vehicle is not available, we reserve the right to substitute a comparable or better standard vehicle at no extra cost to the hirer. This shall not constitute a breach of contract and does not entitle the hirer to a refund of any description. In the event that an alternative vehicle is not available, our liability is limited to a refund of all payments made for total hire days lost only.

Because of Safety and Health Regulations, Animals or Pets are not permitted in our vehicles at any time.

To secure a confirmed booking, a deposit is required. Unless prior arrangements are made, the balance of any hire costs will be due to be paid 30 days prior to the hire commencing. Payments of the deposit or the balance of hire costs can be made by Credit Card, Bank Draft or Telegraphic Transfer, Cash, Travellers Cheques in New Zealand dollars or in the case of a NZ Citizen, by private or company cheque.

No hire will be deemed to be confirmed until the deposit has been paid and cleared through our Bank and a confirmation has been sent to the hirer from Kiwi Autohomes Ltd. Company or personal cheques will not be accepted for the refundable Security Deposit.

• 29 days or over The deposit is retained
• 20 to 28 days 20% of amount paid or the deposit (whichever is the greater)
• 10 to 19 days 40% of the total cost of the booking
• No Show 100% of the total cost of the hire

No refunds are available for any reason including if you return the vehicle earlier than your confirmed dropoff date.

Our depots are conveniently situated in Auckland or Christchurch so that you can start or end your hire in either location.

Our depots in Auckland or Christchurch are open from 8.30am till 5.00pm weekdays. Saturdays and Sundays by appointment. Times outside of these hours are by prior negotiation only. Please note that we are not open on Christmas Day (25th December)

A Security Deposit is required when you pickup your vehicle and it can be paid by either Cash, Travellers Cheques in NZ Dollars or by a Credit Card. This Security Deposit covers the Insurance Excess (deductable) if applicable for accident or other damage damage and a Bond which is refundable at the end of your hire provided the vehicle is returned on time and undamaged, it has not been involved in an accident of any sort, it has been refuelled to the level noted at the start of your hire, and it is in a reasonably clean and tidy condition with all waste and toilet tanks empty.

There are 3 options available to you for your insurance cover:

Standard Insurance Cover EXCESS/BOND applies
You are covered for damage to the motorhome or third party property but you will be fully liable for broken or damaged windscreens or windows and any tyre damage or replacements. Payment of the excess bond can be made by Cash, Travellers Cheques in NZ Dollars or by a Credit Card at the start of your hire. The excess bond will only be processed only in the event of an accident, damage caused by the hirer/s or a third party or if the vehicle is returned in an unsatisfactory condition.

Option 1 EXCESS/BOND reduced
An extra payment per day will give you full cover for damage done to the motorhome or third party damage. You will also be fully covered for broken or damaged windscreens and tyre replacements. Payment can be made by Cash, Travellers Cheques in NZ Dollars or by a Credit Card. The payment will only be processed in the event of an accident, damage caused by the hirer/s or a third party or if the vehicle is returned in an unsatisfactory condition.

Option 2 EXCESS NZ$ NIL (Optional)
An extra payment per day will give you full cover for damage to the motorhome or third party property WITH A ZERO EXCESS APPLICABLE. You will also be fully covered for broken and damaged windscreens and replacement tyres. We will also supply 1 x camping table per hire and a camping chair for each person travelling free of charge. You will need to leave us a refundable bond at the start of your hire.

PLEASE NOTE: Any damage due to immersion in water either salt or fresh water is not covered by any of the above options. The Insurance Protection will be voided if the vehicle is driven by an unauthorised or under aged driver.

One complimentary transfer from the Airport or your Hotel/Motel to our depot in either Auckland or Christchurch is available at the start of your hire. To arrange this service, please let us know your arrival flight details or the name of your hotel/motel at the time you make your motorhome booking and we will arrange for our shuttle to pick you up and bring you to our depot. We can also arrange for a transfer at the end of your hire but this will be at your cost.

All our vehicles come equipped with cutlery, crockery, cooking utensils, duvet/sheets or sleeping bags/liners, pillows, blankets and towels and they are included in the daily rental price at no extra cost.

We will explain all the workings of the vehicle to you when you pick it up. We can also help you with your first night camping arrangements and with suggestions for your holiday in New Zealand.

(are available on request) Priced per hire

• Baby/booster seat
• Camping chairs
• Camping tables

All rates quoted are in New Zealand Dollars and include the New Zealand Goods and Service Tax (GST) at 12.5%. Rates are subject to change without notice.

• 01 May – 30 Sep = 5 days
• 01 Oct – 15 Dec = 7 days
• 16 Dec – 28 Feb = 14 days
• 01 Mar - 30 Apr = 7 days
• (flexibility of minimum days may apply depending on availability)

Information, text and illustrations used in any of our correspondence are representations only. Because we are constantly upgrading and modifying our vehicles, variations may occur to either the vehicle or the layout to those shown.

Riviera 6 Berth Motorhome