Motorhome / Campervan Conditions

---

This document contains a summary of the Rental Conditions. For full detailed Conditions refer to the Conditions schedule in the Rental Agreement. Please note all prices quoted in this document are in New Zealand dollars. Rates and Conditions quoted in our brochures and/or documentation are subject to change without notice.

---

• Unlimited kilometres
• No extra driver fees
• Living equipment
• FREE 24 hrs roadservice helpline (tollfree)
• 12.5% GST
• Travel Wallet including road map and travel information

When calculating the number of days a vehicle is hired, the day of pick-up is counted as day one of the rental, regardless of pick-up time. The day of the vehicle's return is counted as the final day of the rental. Early return of the vehicle does not entitle the hirer to any refund of the unused portion of the rental.

Minimum rental period is 5 days. Minimum rental period is subject to change during peak periods.

Late pick up or early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.

Early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental. Jucy Rentals allows a grace period of 59 minutes before the hirer is liable for late return charges. Late return fees are applicable as follows:

• 1 hour late, one third of daily rate will apply
• 2 hours late, two thirds of daily rate will apply
• 3 hours late, one full day rate will apply

The Diesel Tax Recovery fee will be calculated and collected on return of your vehicle based on the kilometres travelled during your hire.

Rates are subject to Government changes.

Branch hours for pick-up and drop-off;

Auckland City: office hours open 7 days 8am-6pm

Auckland Airport: office hours open 7 days 8am-6pm

Christchurch Airport: office hours open 7 days 8am-5pm

Queenstown: office hours open 7 days 8am-5pm

Pick-ups and drop-offs after branch hours may be available by prior arrangement. (late returns will be charged on a per day basis)

Winter hours apply from 18 Apr - 01 Jun

An airport fee will apply for all hires with pick up and drop-off at Queenstown airport. This surcharge is payable directly upon collection of the vehicle.

Jucy Rentals is able to accommodate pre-arranged pick-up and drop-offs from Wellington if required (on request only). For each pick-up or drop-off in Wellington a charge will apply. This price is subject to change.

One-way rentals are available between all branch locations. A one-way rental fee is charged for rentals between the North and South Island where pick up is between 01 Nov - 31 Mar.

New Zealand legislation provides limited coverage for personal injury. We strongly recommend that all people travelling in New Zealand take out Personal Travel Insurance.

All vehicles are insured for the damage to the vehicle or to the property of a Third Party. The hirer is responsible for 'the excess'.

The excess applies in respect of each claim, not rental. The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The excess will be refunded if we are successful in recovering the cost of the damages from the Third Party. Please note that Third Party Claims can take months to resolve.

You are required to take one of the following insurance options:

• Option 1 : Insurance excess applies
• Option 2 : Insurance excess reduced, Pay an additional fee per day
• Option 3 : Insurance excess further reduced, Pay an additionalfee per day
• Additional Tyre/Windscreen Waiver: Pay an additional fee per day

(Note: Options 1 & 2 do not cover window and tyre damage; Option 3 covers all damage including windows and tyres)

Please see the 'Exclusions' section, whereby all Excess Reduction cover will be made void.

Standard Excess, Excess Reduction Option 1 & 2 for Vehicles, do not cover:

• a) Water submersion or salt-water damage is not covered by any insurance option
• b) Personal belongings are not covered. We recommend the hirer does not leave valuables in the vehicle and should take out personal insurance
• c) All Excess Reduction is void if the terms of the Rental Agreement are breached. The hirer will be responsible for the total cost of any damage. This will also include any damage caused by wilful conduct (e.g sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs
• d) The vehicle is wilfully or recklessly damaged by the hirer or any other person named in the Schedule to this agreement or driving the vehicle under the authorisation of the hirer, or is lost as the result of wilful or reckless behaviour of the hirer or any such person. (Note: Punctures, damage to tyres, rims, burning out a clutch and any damage arising from using the vehicle to propel any other vehicle are regarded as wilful or reckless damage)
• e) None of the insurance options cover the incorrect use of the vehicle, its accessories or fuel (fuel being diesel or petrol). The hirer will be responsible for any associated costs
• f) The hirer will be responsible for the cost to retrieve or recover a vehicle, which has become bogged, regardless of the insurance options taken
• g) If the vehicle is operated in any race, speed test, rally or contest, insurance is void
• h) The hirer is not a body corporate or department of State and the vehicle is driven by any person not named in the Schedule to this agreement
• i) The vehicle is driven by any person who at the time when he/she drives the vehicle is disqualified from holding or has never held a driver's licence appropriate for that vehicle
• j) The vehicle is operated on any of the following roads: Ninety Mile Beach (Northland), Roads North of Colville Township, Ball Hutt Road (Mt Cook), Skippers Road (Queenstown)
• k) The vehicle is operated outside of the hire or any agreed extension of that term
• l) It is agreed between the owner and the hirer that section 11 of the Insurance Law Reform Act 1977 shall apply with respect to the above exclusions as if this clause constitutes a contract of insurance
• m) The hirer acknowledges that he/she shall be liable in respect of the first of the damage or loss referred to in the insurance cover specified in this clause to the amount of the excess shown in the Schedule. This applies to damage or loss resulting from the theft or conversion or attempted theft or conversion of the vehicle

On pick up of the vehicle, a Vehicle Security Deposit is payable. The Security Deposit is payable by cash, Traveller's Cheques or credit card. Should the Deposit be paid by cash, a cash qualification process will apply. If paid by credit card, authorisation will be gained. The security deposit is dependent on which excess reduction option you take. See 'Insurance' section of this manual.

The Security Deposit is fully refundable provided the vehicle is returned on time, to the correct location, with a clean interior and with full fuel tanks. We reserve the right to retain a soiling fee if the vehicle is not returned with the interior in a clean condition. The toilet and wastewater tank (if applicable) must be emptied prior to the return of the Vehicle, or an additional soiling fee will be retained.

Except where the Customer has purchased Pre-purchase Gas Option and/or Pre-purchase Fuel Option, failure to return the vehicle with full petrol, diesel and/or LPG tanks will result in refill charges. Petrol, diesel and LPG gas refill charges will be advised upon return of the vehicle. In the instance of Excess Reduction Option 1 and Excess Reduction Option 2, the credit card voucher will be returned to the Customer (Campervans only).

Jucy Rentals provides free airport to Branch and Branch to airport transfer on day of arrival and departure for our Auckland and Christchurch Branch. Queenstown Branch is located at the Airport.

We reserve the right to charge the hirer for any speeding or parking fines associated administration costs and/or accidents incurring third party property damage reported on return of the vehicle.

All credit card transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. Jucy Rentals does not accept any liability for variances up or down.

When a credit card is presented as payment, the credit card holder will be jointly and severally liable as a customer. A credit card is needed for all hires. Preferred credit cards are Visa Card and MasterCard.

A full resident country driver's licence, held for at least one year, is to be presented at the time of rental. If the licence is not in English format, an international driver's licence is also required.

Drivers must be 18 years of age. A medical certificate is required for driver over the age of 75.

Should clients be traveling between the North and South Island they must take the vehicle across on the Interislander Ferry.

These items need to be booked at the time of reservation.

• New Born Car Seat
• New Toddler Car Seatl
• Booster Seat
• Snow Chains
• Ski Racks

The Living Equipment is included in the daily rental rate at no extra cost.

• Crockery / cutlery
• Linen
• Pillows / sleeping bags
• Bath towels
• Tea towels
• Frypan / saucepans
• Kettle / bowls
• Can/bottle opener / kitchen tools
• Plastic containers / bucket
• Clothes line / pegs
• Dustpan / broom
• Matches

If the hirer wishes to change the drop-off destination after the rental has commenced, they must first obtain authorisation from the Reservations Centre in Auckland. Subject to the change being approved, an additional charge will apply.

If the hirer wishes to extend the rental whilst on hire, they must first obtain authorisation from the Reservations Centre in Auckland. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone on confirmation of the rental extension.

Failure to obtain authorisation will result in a daily fee in addition to the daily rate.

Vehicles can only be driven on sealed/bitumen or well-maintained roads. No vehicle shall be driven on Skippers Road (Queenstown), Ninety Mile Beach (Northland), Ball Hut Road (Mt. Cook), North of Colville Township (Coromandel Peninsula) and Tapu-Coroglen Road (Coromandel Peninsula).

Jucy Rentals reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.

Any problems associated with the vehicle, including equipment failure, must be reported to EZY as soon as possible, and within 24 hours in order to give Jucy Rentals the opportunity to rectify the problem during the rental. Failure to do so will compromise any claims for compensation. We do not accept liability for any claims submitted after this period.

Repairs up to a pre-determined amount may be affected without authorisation and will be reimbursed. For amounts over this amount Jucy Rentals will need to be informed in advance. Repairs will be approved provided the hirer was not directly responsible for the damage. Receipts must be submitted for any repair or the claim will not be paid.

Should the vehicle booked be unavailable through unforeseen circumstances, Jucy Rentals reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the hirer to a refund.

Vehicles cannot be requested by make or model, only by vehicle category.

Should the hirer decide to take a smaller vehicle than booked they will not be entitled to any refund.

• First driver is free, additional drivers extra each per day
• A Diesel Road User Tax applies to all Diesel vehicles in NZ, this includes the Jucy 2 Cruiza and Jucy 3 Charga
• The fee will be calculated on return of your vehicle based on the kilometres travelled during your hire
• Oneway hires between Auckland City and Auckland Airport may incur a relocation fee
• Oneway hires between Auckland and Christchurch may incur a relocation fee
• A processing fee will be charged for any unpaid parking and speeding fines incurred during the rental period
• A fee will be charged for failure to empty the grey water or toilet cassette (if applicable)
• Except where the customer has a pre-purchased gas option and/or pre-purchased fuel option, failure to return the vehicle with full petrol, diesel and/or LPG tanks will result in refill charges. Petrol, diesel and LPG gas refill charges will be advised upon return of the vehicle

The cancellation fees are:

• If cancelled 25 days prior to pick-up = No Fee
• If cancelled from 24 to 6 days prior to pick-up = 15% of Gross Rental
• If cancelled 5 to 1 days prior to pick-up = 50% of Gross Rental
• If cancelled on day of pick up or No-Show = 100% of Gross Rental
• If vehicle is returned early for any reason whatsoever = No refund available

Jucy Rentals reserves the right to refuse any rental at its discretion.

No animals are permitted in our vehicles, excluding guide dogs.

Personal and Company cheques will not be accepted as payment for rentals at the time of pick-up.

Illustrations and text in any of our brochures or website are a representation only of the vehicle depicted. Variances in the vehicles offered for rental may occur due to substitutions made by Jucy Rentals or modifications and/or upgrades to the vehicle design made by the manufacturer.

TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

Jucy Cruiza 2 Berth Campervan